Case Study

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Buzops

2024

About

Buzops gives gym owners complete control. Manage every aspect of your business - from class scheduling to member payments to real-time analytics - in one intuitive platform.

Problem & Solution

User Persona

Typography

Colors

Components

Grid System

Design Process

Results & Impact

The challenge and the solution

The challenge was fragmented operations and data silos: gym owners and staff were using separate systems for attendance, payments, class bookings and communications, which broke workflows and hid useful insight.

The solution is a unified operations dashboard - consolidating scheduling, payments, attendance, messaging and analytics into one interface meant to stay usable under day-to-day gym operations.

Who the product is designed for

The design is built around two personas:

Carla Mendoza - gym owner and head trainer. Goals include automating billing, attendance and lead management; keeping clients engaged with classes, reminders and progress updates; and scaling without a matching spike in admin work. Frustrations include juggling multiple apps, losing track of overdue payments or preferences, and spending time on admin instead of the member experience.

Derek Lau - fitness operations manager. Goals include streamlining class scheduling and instructor management, getting actionable business insight quickly, and running operations from a phone. Frustrations include manual reporting, weak mobile management, and slow access to live metrics.

Scheduling flow

The main desktop screen is a multi-staff calendar: mini month picker, color-coded coach filters, a weekly grid of sessions, search for clients, and a primary + Book action. The booking flow covers month calendars with selected dates, appointment cards with delete actions, conflict messaging when a shared time slot is not enabled, toggles for shared slots, meeting-type choices (including Buzops Meet), time-slot chips, provider filters, and Save / Cancel states. A slim icon sidebar keeps Calendar as the active destination among home, people, profile and settings.

Payments and member operations

Payments sit beside attendance and communications as a core job: billing automation, overdue payment visibility, and client enrollment search (“Enroll one or many clients”) rather than a separate finance tool. The product framing is operational - get money and membership status out of siloed apps and into the same dashboard as the schedule.

Analytics views

Analytics show up as staff-facing dashboards on tablet and desktop: bar charts, donut charts and dense summary panels for owners reviewing performance. Workout views layer progress gauges, trend lines and session stats over training photography - visual language for “see what is happening” rather than exporting another spreadsheet. Results are presented across retention, subscription conversions and positive feedback.

Buzops

Case Study

/

Buzops

Buzops

2024

About

Buzops gives gym owners complete control. Manage every aspect of your business - from class scheduling to member payments to real-time analytics - in one intuitive platform.

Problem & Solution

User Persona

Typography

Colors

Components

Grid System

Design Process

Results & Impact

Results & Impact

What Buzops is

The challenge and the solution

Who the product is designed for

Scheduling flow

Payments and member operations

Analytics views

Design system surfaces