AI Agents and Chatbot Development Services
AI chatbot and agent development for customer support, sales, operations and internal tools: RAG over your knowledge, MCP servers and tool-using agents that complete real tasks, with evals, guardrails and human handoff. Senior engineers, AI-accelerated delivery, code you own.
What We Serve
AI Agents That Answer, Act and Know When to Hand Off
A chatbot that only chats is a novelty. The agents worth building answer from your real knowledge, take actions in your systems and escalate to a person at the right moment. Our AI agent development services design and build those: support and sales assistants grounded in your docs and data with retrieval (RAG), tool-using agents connected to your CRM, ticketing, booking or internal APIs through MCP servers and function calling, and multi-step workflows that run with oversight. Evals measure accuracy before launch and after every change; guardrails and handoff rules keep the agent safe. AI tools accelerate the build; senior engineers own architecture, security and the decision of what the agent is allowed to do.
Our Approach
Ground It, Scope Its Tools, Measure It, Then Let It Act
We start with the conversations and tasks that matter: what users ask, what the right answer is, and what the agent should be allowed to do. Knowledge is prepared for retrieval (chunking, metadata, freshness), and an eval set is built from real questions before any prompt is written. Tools are exposed through MCP servers or typed functions with explicit permissions, and every action that matters gets confirmation or human review. The agent is deployed where users are (web, app, Slack, WhatsApp, email) with monitoring of accuracy, cost and handoff rates. Senior engineers review every change, and the eval suite runs on each one.
What Is AI Agent Development?
AI agent development builds software that uses large language models to understand requests, retrieve the right information, call tools and APIs to take action, and complete multi-step tasks with appropriate oversight. Chatbots are the conversational surface; agents are what makes them useful.
Retrieval (RAG)
Answers grounded in your documents, tickets and data, with citations.
Tool use and MCP
Agents that read and act in your systems through typed, permissioned tools.
Evals and guardrails
Accuracy measured on real questions; unsafe actions blocked by design.
Human handoff
Clear escalation to people when confidence is low or stakes are high.
At Devoq Design, AI agent development means assistants that are useful, measured and safe, delivered about 5x faster with AI-accelerated engineering and senior review.
Why AI Agents Matter for Your Business
The cost of answering the same questions and doing the same tasks by hand grows with every customer. A well-built agent handles the routine and leaves people for the exceptions.
Faster Support
Instant, accurate answers from your own knowledge, 24 hours a day.
Lower Cost Per Ticket
Routine questions resolved without a human, with handoff when needed.
More Qualified Leads
Sales assistants that answer, qualify and book meetings.
Operations on Autopilot
Agents that update records, schedule and process requests.
Consistent Answers
Grounded responses with citations instead of improvisation.
Measurable Quality
Evals and dashboards show accuracy and savings, not just usage.
Our AI Agent and Chatbot Expertise
Customer Support Agents
Grounded in help centers and ticket history, integrated with Zendesk, Intercom or your desk.
Sales and Lead Agents
Website and WhatsApp assistants that qualify and book into your CRM.
Internal Knowledge Agents
Search and chat over documents, policies and data for your team.
Workflow and Operations Agents
Tool-using agents that complete multi-step tasks with oversight.
AI Chatbot and Agent Development Services We Offer
Every business has a different mix of questions and tasks. Our AI agent development services cover the surfaces and systems you already use.
AI Customer Support Chatbot
Grounded answers, ticket creation and human handoff inside your support tools.
AI Sales Assistant
Qualifies visitors, answers product questions and books meetings.
RAG Knowledge Assistant
Chat and search over your documents with citations and access control.
Tool-Using Agents and MCP Servers
Agents that act in your CRM, ERP, calendar and APIs with permissions.
Multi-Channel Deployment
Web, mobile app, Slack, Teams, WhatsApp and email.
Agent Evaluation and Optimization
Evals, monitoring and tuning for agents already live.
From a support chatbot to agents running operations, our AI agent development services make AI useful inside your business. See also: AI integration, AI workflow automation, AI UI/UX design and hire an AI agent developer.
Why Choose Us?
Evals Before Launch
Accuracy measured on your real questions, not on a demo script.
Grounded, Not Guessing
Retrieval over your knowledge with citations and freshness built in.
Safe Actions by Design
Permissioned tools, confirmations and human handoff for anything that matters.
AI-Accelerated, Senior-Reviewed
Agents build the integration; engineers own architecture and security.
Designed Conversations
Product designers shape the chat UX, not just the backend.
Flexible Engagement
Fixed-scope agent build, monthly retainer or a dedicated AI engineer.
Common Chatbot Problems We Fix
Teams usually look for AI chatbot development services after a first bot disappointed. These are the problems we fix most.
Confident Wrong Answers
A bot with no retrieval inventing policies and prices.
Cannot Actually Do Anything
Chat that answers but cannot create a ticket or book a slot.
No Handoff to Humans
Users stuck in loops with no way to reach a person.
Quality Nobody Measures
Prompt tweaks shipped on gut feel with no eval set.
Stale Knowledge
Answers based on last year’s docs with no refresh.
Security and Permission Gaps
Agents with more access than any employee would get.
Contact Us
Ready for an AI agent that actually helps?
Technology we build AI agents with
Claude, OpenAI and Gemini APIs, RAG with pgvector or Pinecone, LangGraph and the Vercel AI SDK, MCP servers for tools, Node.js or Python backends, and AI coding tools inside your repository. Everything lives under your own accounts.
Anthropic API
OpenAI API
Gemini API
RAG pipelines
pgvector
Pinecone
LangChain and LangGraph
Vercel AI SDK
MCP servers
Evals and guardrails
Node.js
NestJS
Express
Bun
Python and FastAPI
PostgreSQL
Supabase
MongoDB
Redis
GraphQL
REST APIs
Prisma and Drizzle
Astro
Next.js
React 19
TypeScript
JavaScript
Tailwind CSS
shadcn/ui
Vite
Webflow
HTML5
CSS3
AWS
Cloudflare Pages and Workers
Vercel
Netlify
Google Cloud
Azure
Docker
Kubernetes
Terraform
GitHub Actions CI/CD
Claude
Claude Code
Cursor
OpenAI Codex
ChatGPT
Gemini
GitHub Copilot
v0
Figma AI
Midjourney
What You’ll Receive
Every AI agent engagement ends with a defined handover. Everything below transfers to you, so your team can run and improve the agent.
Conversation and Task Map
Knowledge Preparation and Retrieval Pipeline
Agent Source Code in Your Repository
MCP Servers and Tool Definitions
Prompt Library and Guardrails
Eval Suite With Real Questions
Channel Integrations (Web, Slack, WhatsApp)
Human Handoff and Escalation Rules
Monitoring: Accuracy, Cost, Handoff Rate
Recorded Handover Walkthrough
Every deliverable is shaped by your knowledge, your systems and your customers, and you own all of it.
Our Passion: Your Growth, Our Recognition
At Devoq Design, client success is paramount. We measure our worth by the heights our clients reach. Awards are a delightful affirmation, but seeing your business flourish that’s the true reward.
33 Reviews on Clutch
5.0
Design Company by Clutch
Champion Company by Clutch
Global Company by Clutch
Top Rated
on Upwork
Best Company by Goodfirms
Top Company in Dribbble
Best Company by Webflow
Top Company in Behance
Top Companies Clutch Global
User Research Company by Clutch
Digital Design Company by Clutch
Discover Our Case Studies
Explore Compelling Case Studies: Real Solutions, Real Success Stories
Web Design
We crafted a sleek and intuitive website for Firewire, a digital marketing company specializing in SEO and Google Ads, to showcase their expertise and results. Our design highlights their data-driven approach to connecting businesses with their audience.
Increase Customer interaction
87
%
New Customer Acquisition
30
%
Marketing
SaaS Product Design
We created a clean and scalable SaaS experience for Buzops, helping businesses manage operations, automate workflows, and improve customer engagement through a unified platform.
Demo Request Increase
37
%
Platform Interaction Growth
68
%
Customer Acquisition Boost
25
%
SaaS
Web Design
We designed and developed a user-friendly website for Cadre Crew, a company that helps growing businesses scale operations with virtual assistant and project management services. Our goal was to create an intuitive and efficient experience for their users.
Increase Customer Value
25
%
Boost Traffic
20
%
Higher Conversion Rate
15
%
Professional Services
Web Design
We built a modern online platform for Wealth Bridge, a mortgage and loan comparison service. The goal was a credible, easy-to-use experience that makes complex loan information simple. With a focus on clarity, performance and smooth interaction, the site helps borrowers compare home-loan products and choose the right one with confidence.
Higher Lead Generation
50
%
Growth in Page Interaction
78
%
More Returning Visitors
40
%
Web Design
We created a compassionate and accessible digital experience for AngelCare, simplifying care discovery, improving NDIS understanding, and empowering users to access personalized support services with ease.
Care Program Adoption
22
%
Client Interaction Increase
48
%
Satisfaction Score
93
%
While growth of our clients is what matters most, it`s nice to get awards
We unite Business-Driven + User-Centered UX process while creating the product design tocover business goals and user`s needs.
Michael Cosgrove
Oct 3, 2023
Emin Salmanov
Mar 10, 2024
Johan Timmer
Mar 1, 2024
Erin Gouse
May 14, 2019
Anika Schleifer
Mar 21, 2024
Tom Peeters
Mar 12, 2024
Frequently Asked Questions
What is the difference between an AI chatbot and an AI agent?
A chatbot answers questions in conversation. An agent can also retrieve information from your systems, call tools and APIs to take actions, and complete multi-step tasks with oversight. Devoq Design builds both, usually as one product: a conversational surface backed by grounded knowledge and permissioned tools.
How much does AI chatbot or agent development cost?
It depends on the knowledge sources, the tools and systems the agent must act in, the channels, compliance needs and the eval and monitoring setup. We scope a fixed price after mapping your conversations and tasks, or a monthly retainer for ongoing improvement.
How do you stop the agent from making things up?
Retrieval over your own knowledge with citations, structured outputs, guardrails on what it may claim, evals on real questions run on every change, and handoff to a person when confidence is low. Accuracy is measured, not assumed.
Which systems can the agent connect to?
Anything with an API: CRMs such as HubSpot and Salesforce, support desks such as Zendesk and Intercom, calendars, ERPs, databases and your own product. Tools are exposed through MCP servers or typed functions with explicit permissions.
Is our data safe with an AI agent?
Yes, when it is built properly. Access control is enforced at retrieval, tools run with least privilege, sensitive actions require confirmation, and we use model providers under data agreements that do not train on your data. Nothing is sent to an AI tool without a written agreement.
How is this about 5x faster than a traditional agency?
Four things add up: several AI-drafted options at once instead of one at a time, generated boilerplate and tests instead of hand-written setup, reusable component libraries instead of page-by-page builds, and automated checks on every change instead of a manual pass at the end. Review time stays the same; waiting time disappears.
Is AI-assisted work good enough, and is it safe?
AI never ships anything on its own. A senior lead reviews every design and every code change, automated tests and accessibility checks run on each one, and the code is plain TypeScript in your own repository. We do not send your customer data to AI tools without a written agreement.
Who owns the code, the design files and the accounts?
You do, from the first week. Figma, GitHub, CMS and hosting accounts are created under your company, and the contract assigns the IP to you. There is nothing to hand back at the end because it was always yours.
How do you charge: fixed price, monthly retainer or dedicated team?
All three, depending on the shape of the work. A fixed price when the scope is clear, a monthly retainer when the work keeps evolving, and a dedicated designer or engineer pair when you want capacity inside your own team. We recommend one after a short discovery call.
Do you work with companies in the US, UK, Canada or Australia?
Yes, most of our clients are there. Devoq Design has teams in India, Canada and the US, so every project has overlapping hours for reviews and stand-ups. Everything else runs async with recorded walkthroughs, decision logs and written updates in your Slack or Teams.
How do we get started?
Book a 30-minute call or send a short brief. We come back within a few working days with a scope, a plan and a price. Work starts after an NDA and IP assignment are signed and your accounts are set up.
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US
2108 N ST STE N SACRAMENTO, CA 95816
Canada
23 Mullen Drive Ajax, L1T2A9 Ontario, Canada
India
111, Platinum Plaza Opp. I.O.C. petrol pump, Bodakdev, Ahmedabad - 380054
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