UI/UX and E-Commerce CRO Design Agency in Australia

Devoq Design is a research-led UI/UX design agency helping SaaS, Web, and Mobile App brands craft seamless, scalable, and human-centered digital experiences. We blend strategy, design thinking, and smart systems to deliver products that users love — and businesses grow with.

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A Whole Business Day in the Same Timezone

Australian teams usually have the opposite problem to North American ones: the agency is asleep for the entire working day. We are not. With an Australian office and AEST/AEDT alignment, the design team is available across your full business day, so a Monday morning decision ships on Monday rather than waiting for a northern hemisphere handover.

Full Business-Day Alignment

We work to Australian Eastern time, AEST and AEDT, across your whole working day. That means ad-hoc calls, same-day turnarounds and a designer reachable at 9am Melbourne without anybody staying up for it.

Live Sprint Reviews

Sprint planning, review and retro run as real meetings in your calendar. Stakeholders see work demonstrated and can redirect it there and then, which is the difference between a two-week sprint and a two-week guess.

Peak-Season Readiness

Australian retail lives or dies across a short window from Click Frenzy to Boxing Day. We plan conversion work backwards from those dates so changes are tested and shipped well before traffic arrives, not during it.

One Team, Not a Handover

Research, interface design and front-end build sit in the same group. Nothing is thrown to a separate delivery unit overnight, so context survives the whole way from problem statement to shipped template.

Practically, it means you brief in the morning and see progress that afternoon. Timezone stops being a line item in the risk register.

357 +

Projects

Our designers are good at what they do. We have successfully delivered over 357+ projects and helped businesses turn ideas into reality.

196 +

Clients

Trusted by 196+ clients worldwide, we build strong partnerships by delivering exceptional digital solutions.

34 +

Team

We have a fabulous team of 34+ experts who combine creativity and innovation to create seamless digital experiences.

6 + Years

Experience

We have over 6+ years of experience in creating designs that are easy to navigate, ensuring users enjoy a smooth, frustration-free experience.

Where We Move the Numbers for Australian Businesses

Australian briefs tend to be commercially blunt, and we like that. Cart abandonment is too high, the listing search returns nothing useful, the trial-to-paid rate is stuck. Each of these is a design problem with a measurable answer, and each is scoped against the metric it is meant to move.

Shopify Plus Store Design

Collection, product and checkout experiences built for merchandising reality: variants, bundles, stock states and shipping thresholds. We design the path to purchase and the moments that quietly lose it, then build the theme to match.

Conversion Rate Optimisation

CRO grounded in evidence, not opinion. Session review and funnel analysis identify where revenue leaks, we redesign those steps, and the change is instrumented so the result is a measured movement rather than a redesign everybody feels good about.

PropTech and Listing Search

Property platforms rise and fall on search, filtering and map interaction. We design the filter model, the result density and the saved-search behaviour so buyers find the shortlist instead of abandoning at page three.

SaaS Product Design

For Sydney and Melbourne software teams: onboarding, dashboards, billing and admin flows designed to survive real data and real permissions, plus the design system that keeps them consistent as the team grows.

Tell us the number that is wrong and the window you have to fix it in. We will tell you what we would change, in what order, and what we would measure to know it worked.

Our Australian Office

47 Buttercup Crescent, Armstrong Creek, Victoria 3217, Australia

Frequently Asked Questions

Where is your Australian office?

At 47 Buttercup Crescent, Armstrong Creek, Victoria 3217, in the Geelong region south-west of Melbourne. It runs on Australian Eastern time and is the contracting and delivery anchor for Australian clients. Because the office sits inside the same working day as Sydney, Melbourne and Brisbane, booking a workshop or a stakeholder review is an ordinary calendar exercise rather than a negotiation about who takes the late call.

Do you work to Australian business hours?

Yes. Australian engagements run on full business-day alignment to AEST and AEDT, so the design team is available across your entire working day rather than for a narrow overlap window. Sprint reviews and stakeholder sessions are booked in your calendar at ordinary times.

Do you quote and invoice in AUD?

Yes. Australian engagements are quoted and invoiced in Australian dollars, with scope, milestones and payment terms fixed in the proposal. GST treatment is confirmed at contracting so the commercial picture is settled before any work starts.

How does Australian Consumer Law affect storefront design?

It shapes how prices, inclusions and terms must be presented, so it constrains the interface directly: total price visibility, how surcharges and shipping are disclosed, and how subscription or auto-renew terms are shown before purchase. We design to those constraints and work to your legal advice rather than offering our own. In practice the constraint tends to improve the storefront: one honest total shown early converts better than a low headline price that grows three steps into checkout and loses the customer at the last screen.

Do you work with Shopify Plus?

Yes. Shopify is part of the platform set we design and build for, alongside WordPress, WooCommerce and Webflow. For Plus merchants the work usually concentrates on collection and product templates, the checkout path, and the merchandising states that a stock theme handles badly.

Can you help before a peak trading period?

Yes, and the earlier the better. Conversion work needs enough runway to be designed, built and validated before traffic arrives. Bring us in with a clear date such as Click Frenzy, Black Friday or Boxing Day and we will plan the work backwards from it.

Are you available for Sydney and Brisbane clients too?

Yes. The Victorian office is the timezone anchor, and we work with teams across Australia. AEST and AEDT alignment covers New South Wales, Queensland, Victoria, the ACT and Tasmania during standard business hours, and we adjust meeting patterns for Western Australia where needed.

How do you measure whether the CRO work paid off?

We agree the metric before we start — checkout completion, add-to-cart rate, enquiry volume or trial-to-paid — and instrument the flow so the change is attributable. If a change does not move the number we said it would, that is a finding we report rather than a result we reframe. Australian retail is seasonal enough that we agree the comparison window up front too, so an uplift is not quietly credited to a redesign when it belongs to a sale.

Do you provide the front-end build as well?

Yes. Design and front-end delivery sit in the same team, covering React, Node, WordPress, WooCommerce, Shopify and Webflow. You can take design only and hand it to your developers, or have us build and hand over working templates.

What does an engagement usually start with?

A short paid discovery: an analytics and session review, a usability read of the current experience, and a ranked list of the changes most likely to move your target metric. It is small enough to be low risk and produces enough evidence to scope the real engagement honestly.